Suzanne Hillman (Outreachy): I have not disappeared!

I promise. Got a nasty cold, so wasn’t making as much progress, but still here.

Brief catchup, since I’m in the middle of trying to get a bunch of wrap-up stuff done.

Usability tests with mockups

As I said a few posts ago before I dove into CSS, I needed to do some usability tests with my mockups. I was unable to get any of my original set of interviewees to do this, and due to sickness on my own and Mo’s part and weather interfering, was unable to do any in-person usability testing.

I did get 5 people using my prototype, with a good spread among the tasks I had available.

As mentioned previously, my tasks included what we identified as the most immediately relevant aspects of the project, and the mockups I made for those.

The first page of each of my prototypes and their associated tasks are shown below, with a link to the prototypes themselves in the short description below each mockup.

Prototypes and tasks

<figure><figcaption>The People Prototype</figcaption></figure>

  • You heard that there were going to be events in your local region (Southern California) in the next few months. Using this interface, find one of those upcoming events and show me how you would interact with the interface to find out when the event is, where it’s located, and who to contact about it, and tell me what you are thinking as you do it.
  • You recently attended an event, and are wondering if anyone has put anything interesting on the event page. Using the prototype, find a past event and visit the page, and tell me what you are thinking as you do it.

<figure><figcaption>The Events Prototype</figcaption></figure>

  • You are going to be traveling to Berlin, Germany on a business trip and have a couple of extra days on the tail end of your journey to explore. You wonder if there is a Fedora community of locals that you could meet up with during the trip. Use the prototype to find Fedora folks near Berlin, and tell me what you are thinking as you do it.
  • FLOCK Los Angeles is tomorrow, but you cannot find the address of the venue or directions on how to get there. You need to figure it out before tomorrow so that you can arrange for a ride there. Find a Fedora community member in the Los Angeles area who is online right now to help, and tell me what you are thinking as you do it.

<figure><figcaption>Join us or Sign Up</figcaption></figure>

  • You live near Boston, MA, USA, and someone sent you a link to the Greater Boston Hub. You’ve never used Fedora Hubs before. You want to join the group to keep up to date with what they are doing. Using this prototype, join the group and tell me what you are thinking as you do it.
  • Create a new account on Fedora Hubs using the prototype, and tell me what you are thinking as you do it.

<figure><figcaption>Event Notifications</figcaption></figure>

  • We have a few different notifications relating to regional hubs and events. These would appear in your stream of information called “My Stream”. I would like you to take a look at these and tell me know what you think of them. What do you think you can do here, what do you think they are for; Just look around and do a little narrative.
  • Now, please respond to the first event in the list, either ‘going’ or ‘maybe’. Talk to me about what you expect to be happening here and what you are doing.
  • Please return to the first page using the back button, and select the other option from the first event.

Initial reactions

After two usability sessions, it became pretty clear that any one individual should do one, not both, of the two tasks in people, events, and join or create. Those were much too similar and were causing confusion to be done in a single session.

Similarly, in the initial prototypes, the top-most bar was too realistic-looking, having been from a screenshot of a more visually designed page. As such, to better determine the source of confusion with multiple search bars on the same page, I replaced the search bar with one from Balsamiq.

Some small issues with Balsamiq came up. First, MyBalsamiq did not show what items were linked on the prototypes my users saw. If I looked at them myself, I saw the appropriate markings.

Second, I was unable to have an entire line be clickable, which added some unnecessary confusion. As far as I could tell, this is simply not supported.

I suspect strongly that this experience would have been greatly improved by a note-taker. It’s taking a lot of time to go through the sessions after the fact, identify and gather the relevant information, and come up with a good way to summarize what I found. I do also appreciate the experience and viewpoints of others when collecting and interpreting information.

Once I’m finished collecting together the information from the usability sessions, I will be discussing what I found with Mo, likely doing more affinity analysis, and creating some sort of summary of the results and of the entire experience. I’m not yet clear on what that all will involve, and sort of suspect it’s not likely to be complete by the 6th. Frustrating, but that does happen.

Closing Activities

My internship will be coming to a close on March 6th. I would like to leave things in as clear a state as I can, both to allow others to continue my work, and to make it easier for me to pick it back up when I’m no longer able to work full-time on it.

In addition to the collating, analysis, and summary of the usability testing, I will be finishing up a number of other things. This includes summarizing what events/event planning needs to include, what ambassadors tend to be doing as resources), and making sure all the raw data (transcripts and recordings) are available to Mo.

I’m still pushing people to take the survey, and it looks like some work that Mo and I recently did improved our numbers significantly (from 28 responces to 121!). I’m not sure that I’ll have time, but I’m hoping to do some analysis of that, as well.

I’ve not really had much chance to really understand how one goes from prototype to visual design, which is unfortunate. That is one area that I definitely need more experience with! I may see about working more on that post-Outreachy.


Source From: fedoraplanet.org.
Original article title: Suzanne Hillman (Outreachy): I have not disappeared!.
This full article can be read at: Suzanne Hillman (Outreachy): I have not disappeared!.

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