Apple Confirms iCloud Subscription Tier Cancelation Emails Were Sent in Error

Apple on Saturday emailed some iCloud users to apologize for a bug that caused them to receive an email earlier this week stating their paid storage subscription plan had been canceled.

The emails went out to predominantly 50GB iCloud subscribers on Wednesday, causing some MacRumors readers to speculate that Apple was discontinuing the storage tier completely. Options to purchase some of the plans through macOS and iOS were also reportedly affected.


However, as predicted, the emails were sent in error. Apple has now followed up the errant message to clarify that it was a mistake and that there has been no change to users’ subscription plans.

“You recently received an email incorrectly stating that your iCloud storage plan has been discontinued,” the email read. “Your 50 GB iCloud storage plan is not affected and will continue to renew automatically.

“We apologize for any inconvenience this may have caused. If you have any questions, please contact us.”

(Via AppleInsider.)

Discuss this article in our forums


Source From: macrumors.com.
Original article title: Apple Confirms iCloud Subscription Tier Cancelation Emails Were Sent in Error.
This full article can be read at: Apple Confirms iCloud Subscription Tier Cancelation Emails Were Sent in Error.

Advertisement


Random Article You May Like

Leave a Reply

Your email address will not be published. Required fields are marked *

*
*